Week 1 Assessments
By Day 1 (Thursday), submit the
Academic Integrity Declaration.
By Day 1 (Thursday), submit your
Personal Introduction to the Collaboration Forum.
By Day 3 (Saturday), submit your Key
Concept Exercise to Turnitin
By Day 3 (Saturday), submit your Key
Concept Exercise to the Collaboration Forum
Until Day 7 (Wednesday), respond to
your colleagues in the Collaboration Forum
Key Concept Exercise:
Facing the future
What is the key purpose of 21st-century
business management?
The material you have studied this week
is intended to provide a foundational proposition on which the remainder of the
module activities can be built, and the key concept that emerges from this
material can be usefully summarised in the following statement:
The key purpose of 21st-century
business management is to ensure that the capabilities, resources and
structures of the firm are effective in meeting and exceeding the demands
placed upon it by the contemporary operating environment.
Simultaneously, management ensures that
those capabilities, resources and structures are optimally positioned to ensure
the sustainable development and growth of the firm in a future environment that
is likely to be significantly different from that of today.
For this Key Concept Exercise, you will
reflect on the extent to which the management of your current employing firm,
or an alternative firm with which you are familiar, is effective in achieving
that purpose. In short, how well positioned is your organisation to accurately
anticipate and manage its future whilst simultaneously administering its
present?
To prepare for this Key Concept
Exercise:
Read the Required Learning Resources
for Week 1.
Reflect on the ideas presented in the
Week 1 Key Concept Overview, the explanatory video and the assigned journal
articles, in light of your own practical experiences in the workplace.
To complete this Key Concept Exercise:
By Day 3 (Saturday)
In an approximately 500-word response,
address the following issues/questions:
· Analyse
the relationship that exists between the organisation and its operating
environment.
· Provide
an assessment of the extent to which your own employing firm, or another firm
with which you are familiar, has been able to develop and sustain the abilities
mentioned below.
· The
post should include an identification of areas in which the firm is especially
effective, areas in which an improvement would be desirable, and a brief
comment on specific actions that the firm could take that would assist in
develop
In formulating your Key Concept
Exercise, consider the following abilities:
· The
ability to identify, interpret and respond quickly to environmental indications
that change is necessary.
· The
willingness to take risks by trying new things on a frequent and regular basis,
with an associated understanding that a significant number of those experiments
will prove to be unsuccessful.
· A
strong level of competence in the adoption and application of new technologies
· The
ability to competently and ethically manage a complex, unpredictable and
behaviourally inconsistent network of stakeholders.
· The
ability to enthuse and inspire all of the people who work at all levels of the
firm.
By
Day 3 (Saturday), submit your Key Concept Exercise.
Be sure to read over your Key Concept
Exercise before submitting it to your Instructor. Make sure the spelling and
grammar are correct and the language, citing and referencing you use when
providing your opinion are appropriate for academic writing.
The Key Concept Exercise for this week
is not graded, but you will receive feedback from your Instructor to help you
improve your work. Please take advantage of this opportunity to learn from your
Instructor’s feedback – give the Assignment your full effort and ask for
clarification on any feedback you do not understand.
To submit your Key Concept Exercise to
Turnitin, click the "View/Complete" link for Week 1 Key Concept
Exercise -- Turnitin - FF.
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Week 2 Assessments
By Day 3 (Saturday), submit your Key
Concept Exercise to Turnitin
By Day 3 (Saturday), submit your Key
Concept Exercise to the Collaboration Forum
Until Day 7 (Wednesday), respond to
your colleagues in the Collaboration Forum
By Day 7 (Wednesday), submit your
Personal Development Portfolio
Key Concept Exercise:
The challenge of change
What will the operating environment
look like in 5-years’ time, and how do we prepare for that environment?
The material you have studied this week
can be conveniently summarised into the following overarching statement of the
principle that is presented as a basis for this week’s Key Concept Overview:
Organisations must accept that a
continuous pattern of necessary change is an integral element of sustainable
growth and development. The scope and scale of required change flows from
developments in the character of both internal capability and external
operating environment, and these developments are prefaced by change drivers
that are classifiable according to parameters of scope, timing and urgency.
A commonplace practice amongst
organisations is to react to the impact of change drivers once the full
implications of that impact are felt, but a more effective approach is to
scenario plan the future in order to more accurately anticipate the emergence
of change drivers. Organisations, and the individuals who work for those
organisations, are better able to design and implement an optimally effective
change response as a result.
This week’s Key Concept Exercise
requires you to reflect on the underlying principles of change that have been
discussed this week, and to use those principles to anticipate the possible
options that lie in wait for the recently restructured Deseret News
organisation. The key question in this Exercise is ‘what will the operating
environment look like for this organisation in 5-years’ time, and ‘what does it
need to do now to prepare for that environment?’
To prepare for this Key Concept
Exercise:
Read the Required Learning Resources
for Week 2.
Reflect upon the ideas presented in the
Week 2 Key Concept Overview and the assigned journal articles.
Review the case study example of the Deseret
News, in Gilbert, Eyring and Foster (2012).
To complete this Key
Concept Exercise:
By Day 3 (Saturday)
In an approximately 500-word response,
address the following issues/questions:
Use the scenario planning processes
described in the article by Konno, Nonaka and Ogilvy (2014a).
In formulating your Key Concept
Exercise, consider the following requirements:
· Provide
an outline description of what you believe would be a ‘best case’ vision (the
set of circumstances that would be most favourable) of what the Deseret News
operating environment might conceivably look like 5 years from today. Include a
comment on those aspects of the operating environment that you consider to be
particularly influential over the planning decisions the organisation will make
today.
· Provide
a parallel ‘worst case’ vision (the set of circumstances that would pose the
greatest threat), using the same criteria used to develop your best-case
vision.
· Briefly
explain whether you believe the best- or worst-case scenarios are more likely
to develop, providing a justification for your opinion.
Suggest specific things that Deseret
News could do now in order to maximise its capability to cope with either
version of the future.
By
Day 3 (Saturday), submit your Key Concept Exercise.
Be sure to read over your Key Concept
Exercise before submitting it to your Instructor. Make sure the spelling and
grammar are correct and the language, citing and referencing you use when
providing your opinion are appropriate for academic writing.
To submit your Key Concept Exercise to
Turnitin, click the "View/Complete" link for Week 2 Key Concept
Exercise -- Turnitin.
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Personal Development
Portfolio: Change drivers for your own organisation
One of the central propositions offered
by this module is that the sustainable success of any organisation will depend
on the quality of its interactions with the competitive environment in which it
is required to operate and, in turn, on the quality of interactions between the
firm and the people who work for it.
The material studied this week provides
a strong indication that the character of those key interactions will be
subject to significant change with the passage of time. Therefore, one critical
aspect of your Professional Development Portfolio (PDP) is to ensure that your
own capability profile is constantly updated with the attitudes, skills and
abilities needed to meet organisational expectations in that regard.
For this entry in your PDP, you are
therefore required to identify the current range of change drivers that are
relevant to your own employment situation and to document the implications of
those change drivers in terms of your own professional development.
To complete for this
PDP Assignment:
By Day 7 (Wednesday)
Reflect on the current status of your
employing firm and its competitive positioning in the industry with which it is
associated, and then answer the following questions. Answers need only be
brief, and using short, bulleted statements is encouraged.
· What
are the key factors for success for firms operating in this particular
industrial sector? To what extent is your current employing firm successful in
meeting the requirements of those key success factors?
· What
do you believe are the likely change drivers that will impact on the nature of
those success factors? Will the impact of those change drivers create
opportunities or threats, or both, for the firm?
· What
specific role in the management of change will be assigned to you over the
medium term (the next 2-5 years)? What are the key attitudes, skills and
abilities needed to successfully fill that role?
· In
what specific attitude, skill and ability areas do you believe you need to
improve your performance? What specific changed behaviours do you plan to
instigate, between now and the conclusion of this module, that will assist in
achieving the necessary improvements?
By Day 7 (Wednesday), submit your
Personal Development Portfolio.
This PDP is not graded, but you will
receive feedback from your Instructor to help you improve your work. Please
take advantage of this opportunity to learn from your Instructor’s feedback –
give the Assignment your full effort and ask for clarification on any feedback
you do not understand.
In Week 8, you will be asked to reflect
on the answers you have provided to these Week 2 questions, and comment on the
extent to which your PDP ambitions have been realised.
To submit your Personal Development
Portfolio to Turnitin, click the "View/Complete" link for Week 2
Personal Development Portfolio -- Turnitin - FF.
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Week
3 Assessments
· By Day 3 (Saturday), submit your Key Concept Exercise
to Turnitin
· By Day 3 (Saturday), submit your Key Concept Exercise
to the Collaboration Forum
· Until Day 7 (Wednesday), respond to your colleagues in
the Collaboration Forum
· By Day 7 (Wednesday), submit your Module Project
Key
Concept Exercise: Change management models
The material
you have studied this week is intended to provide a linkage between the change
drivers that emerge either from within the firm itself or as a result of events
and activities that take place in its operating environment, as well as a
subsequent process of change that individuals in that firm will be required to
manage.
The key concept
that emerges from this material can be usefully summarised in the following
statement:
The primary
requirement of a successful change management initiative is to facilitate a
process of change that is established in response to one or more internally or
externally located change drivers.
A change
process of any material scale will inevitably impact on the firm’s core
business model and will be optimally successful when it reconciles the often
competing philosophies and perspectives of multiple stakeholders. This
reconciliation is best achieved through the overlay of a guiding change
management framework, as opposed to the imposition of a staged and linear
prescription.
This week’s Key
Concept Exercise requires you to reflect on the following three things:
The extent to
which any specific change process will generate implications for the
organisational stakeholders most directly affected,
What the nature
of those implications might be, and
How the change
manager can best take those implications into account as the change process is
implemented.
In short:
Who are the
stakeholders that change managers need to think about,
What are their
attitudes to change likely to be, and
How can those
attitudes be most effectively reconciled?
To prepare for
this Key Concept Exercise:
Read the
Required Learning Resources for Week 3.
Reflect on the
ideas presented in the Week 3 Key Concept Overview and the assigned journal
articles, in the light of your own practical experiences in the workplace.
Consider ONE of
the possible change drivers listed below, and use your chosen change driver as
the basis of an initial response to the Key Concept Exercise that follows:
Introduction of
new government legislation that imposes a ban on media advertising of your
top-selling fast food product line on the grounds that it poses a threat to
public health
Failure to
secure a renewal of contract with your single most important customer,
resulting in an almost overnight 30% drop in revenue
Release of a government
report that predicts a rapid increase in the size of the immigrant community
(from one particular origin country) in your geographical target market region
Advice from your
management accountants that the repairs and maintenance costs for your existing
(and aging) plant and equipment have become such that a major investment in new
technologies is now necessary to ensure your continued survival
Recent
political polls suggesting that an upcoming general election is likely to see
the ‘green’ political movement take a much more prominent role in the formation
of government policy in your country
To
complete this Key Concept Exercise:
By
Day 3 (Saturday)
In an approximately
500-word response, address the following issues/questions:
Critically
analyse the impact of organisational change management processes that might be
introduced in response to your chosen change driver.
In formulating
your Key Concept Exercise, consider the following questions:
· What impacts, if any, will those changes have on the
value creation, modus operandi and value capture elements of the firm’s
existing business model?
· What individuals, groups or communities of interest
will be affected by the changes you plan to make?
· What do you expect to be the nature of the general
attitudes displayed by each of those stakeholders?
· What specific actions would you anticipate taking in
order to ensure an appropriate and ethical response to stakeholder concerns
about the proposed changes?
By Day 3
(Saturday), submit your Key Concept Exercise.
Be sure to read
over your Key Concept Exercise before submitting it to your Instructor. Make
sure the spelling and grammar are correct and the language, citing and
referencing you use when providing your opinion are appropriate for academic
writing.
To submit your
Key Concept Exercise to Turnitin, click the "View/Complete" link for
Week 3 Key Concept Exercise -- Turnitin.
Collaboration:
Change management models – the stakeholder perspective
There are many
types of stakeholders that change managers will often have to consider when
planning and implementing the processes necessary to facilitate a change
process in their organisations.
In this week’s
Key Concept Exercise, you were asked to reflect on the ways in which managers
might experience the presence of this type of stakeholder in the firm’s
response to an example change driver.
In the
associated collaboration, you will extend that reflection out into a
consideration of the ways in which classmates have responded to their own
chosen change driver, and thus reflect on the ways in which the nature of the
change driver can impact on stakeholder identity and reactions to the
suggestions for change that are subsequently made.
Ensure that you
spread your Collaboration posts across at least three separate days of each
week. This will help maximise the value of your collaboration with classmates
and serve to meet the learning objectives for each activity.
To prepare for
this Collaboration:
Review the
Required Learning Resources and your Key Concept Exercise for Week 3.
Compare your
own chosen change driver and subsequent change process proposals with those
submitted by classmates.
To complete
this Collaboration:
By Day 3 (Saturday)
Post your Key
Concept Exercise from Week 3 to the Collaboration Forum.
By Day 7 (Wednesday)
Post 3–5
responses to your fellow students in one or more of the following ways:
Supporting,
refuting or expanding upon a classmate’s response to a change driver other than
the one chosen by you
Comparing and
contrasting the stakeholder entities identified as relevant by classmates with
those identified in your own initial post
Commenting on
the influence of change driver selection in deciding who the relevant
stakeholders might be
Offering
suggestions for ways in which a classmate’s suggested response might be
improved in terms of its capability to anticipate and respond to likely stakeholder
concerns
Ensure that you
spread your collaboration posts across at least three separate days of each
week. This will help maximise the value of your collaboration with classmates
and serve to meet the learning objectives for each activity.
To access the
Collaboration Forum, click on the "Week 3 Collaboration Forum" link.
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Module Project:
First submission: proposal
The purpose of
this Module Project is to assess your ability to identify a relevant change
driver impacting upon an organisation with which you are familiar.
It will
challenge you to:
Devise a
suitable change process that will appropriately respond to that change driver,
Identify the
likely stakeholder reactions to the change process you advocate and
Describe how
the existing organisational design might be amended to best accommodate the
planned change.
You will complete
this Module Project in three submissions:
A draft
proposal, due in Week 3 (this week).
An expanded
change management framework to support your intended change process, due in
Week 5.
A final change
management project plan, due in Week 7.
Scenario
Your role in
this project is to identify a specific change driver that you consider
especially relevant to an organisation of your choice, and to apply the
theoretical principles discussed in this module to the specification of an
appropriate process that will successfully respond to the demands of that
change driver. You are encouraged to use your own current employer, and its
current operating environment, as a base for the preparation of this project.
It is, however, permissible to use an alternative organisation with which you
are sufficiently familiar.
To prepare for this Module Project:
Review the
material studied during the first 3 weeks of this module.
Review the
scenario and decide what organisation you would like to use as the basis for your
report. To ensure you can access all necessary information, use a company you
know well or one for which you can get detailed information.
To complete
this Module Project:
By Day 7
(Wednesday)
Prepare and
submit an initial project proposal of approximately 400-500 words that
addresses the following questions:
· What is the name of the organisation you propose to
use, where is it located, what is its primary business and approximately how
many staff does it employ? (If there are any concerns about any aspect of
commercial sensitivity, it is permissible to use an assumed name for the
organisation you select).
· Using the value creation-modus operandi-value
capture concept, what is the business model used by this organisation? To
what extent does this business model rely on the application of new
technologies?
· What is the one change driver that is of particular
relevance to this organisation’s current situation?
· What significant change would you recommend the
organisation implement in order to address the identified change driver?
· Who are the key individuals and groups with a
legitimate stakeholder interest in the change process you recommend?
To submit your
Individual Assignment to Turnitin, click the "View/Complete" link for
Week 3 Module Project -- Turnitin - FF.
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Week
4 Assessments
By Day 3
(Saturday), submit your Key Concept Exercise to Turnitin
By Day 3
(Saturday), submit your Key Concept Exercise to the Collaboration Forum
Until Day 7
(Wednesday), respond to your colleagues in the Collaboration Forum
Key
Concept Exercise: Implications for organisations
The material
you have studied this week begins to expand on the foundational theories of
organisational design and strategic change management, and to examine the ways
that those theories can be implemented in the workplace.
The key concept
that emerges from this material can be usefully summarised in the following
statement:
Organisations
can best prepare themselves for sustainable growth and development by managing
according to a cycle of environmental change-adjusted strategy-revised
structure-amended decision processes-enhanced organisational
culture-environmental change.
An organisation
that embraces this model will focus its managerial strategies on its core
business model, the distribution of its resources in support of that business
model and the ways in which it engages with its workforce in pursuit of its
ambitions.
This Key
Concept Exercise requires you to reflect on the degree to which your own
organisation, or an alternative organisation with which you are familiar, has
adopted a structure that meets the requirements of the philosophy expressed in
the above proposition. To what extent does the organisation’s current structure
support a future in which continuous and iterative change is a dominant
feature?
To prepare for
this Key Concept Exercise:
Read the
Required Learning Resources for Week 4.
Reflect on the
ideas presented in the Week 4 Key Concept Overview and the assigned journal
articles, in the light of your own practical experiences in the workplace.
To
complete this Key Concept Exercise:
By
Day 3 (Saturday)
In an
approximately 500-word response, address the following issues/questions:
In the
introduction to this Key Concept Exercise, you have considered the need for
organisations to continuously manage a sustainable growth and development
cycle. This Key Concept Exercise requires you to critically analyse the extent
to which your own employing organisation, or another organisation with which
you are familiar, is successfully meeting the management challenges this growth
and development cycle implies. Your analysis should be based on answers to
these questions:
· What organisational structure has been adopted in
order to assign levels of authority and to establish reporting lines? What are
the advantages and disadvantages of this structure compared with alternative
structures that might have been chosen?
· How is this organisational structure reflected in the
decision-making processes that apply to the design and implementation of
significant organisational change?
· What impacts do the decision-making processes in this organisation
have on the way that the key functional activities of the organisation are
performed?
· What impacts do the decision-making processes in this
organisation have on the organisation’s relationships with its external
stakeholders?
· In your analysis, address the extent to which the
organisation’s structure and decision-making processes are effective, and
identify any specific actions that would improve its ability to meet growth and
development cycle challenges.
By
Day 3 (Saturday), submit your Key Concept Exercise.
When writing
your responses, you should synthesise the theory with real world experience and
use examples of the theories in action in a real organisation about which you
have read or one in which you have worked.
Be sure to read
over your Key Concept Exercise before submitting it to your Instructor. Make
sure the spelling and grammar are correct and the language, citing and
referencing you use when providing your opinion are appropriate for academic
writing.
To submit your
Key Concept Exercise to Turnitin, click the "View/Complete" link for
Week 4 Key Concept Exercise -- Turnitin.
Collaboration:
Implications for organisations
The discussions
that were posted to the Week 3 Collaboration Forum reflect a core interest in
the ways in which organisations can arrange their resources in a manner that
best equips them with the capabilities required to confront an extremely
uncertain future.
Initial posts
to this week’s Key Concept Exercise will have highlighted the reality that
there are many different ways in which organisations can choose to respond to
that challenge.
In this week’s
Collaboration, your task is therefore to compare the key features of your own
organisation’s practice with those described by your classmates in an effort to
identify aspects of that practice that could be targeted for improvement.
This week’s
Collaboration will enable you to engage with your classmates in an exploration
of the important ideas and issues related to this concept.
To prepare for
this Collaboration:
Review the
Required Learning Resources your Key Concept Exercise from Week 4.
Review the
Collaboration from Week 3 to ensure that the range of views that were presented
in that discussion is adequately considered in your Week 4 submissions.
To complete
this Collaboration:
By
Day 3 (Saturday)
Post your Key
Concept Exercise from Week 4 to the Collaboration Forum.
By
Day 7 (Wednesday)
Post 3–5
replies to your classmates’ posts in the Collaboration Forum by:
Reviewing and
providing justified analysis of those aspects of classmates’ posts that appear
to you to be especially interesting
Commenting on
the extent to which the approach adopted by classmates’ organisations is likely
to support an effective decision-making environment
Analysing the
extent to which the approach adopted by classmates’ organisations is likely to
assist in developing positive relationships with external stakeholders
Evaluating the
degree to which practices adopted by classmates’ organisations are appropriate
in preparing those organisations for the future
Ensure that you
spread your collaboration posts across at least three separate days of each
week. This will help maximise the value of your collaboration with classmates
and serve to meet the learning objectives for each activity.
To access the
Collaboration Forum, click on the "Week 4 Collaboration Forum" link.
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Week
5 Assessments
By Day 3
(Saturday), submit your Key Concept Exercise to Turnitin
By Day 3
(Saturday), submit your Key Concept Exercise to the Collaboration Forum
Until Day 7
(Wednesday), respond to your colleagues in the Collaboration Forum
By Day 7
(Wednesday), submit your Module Project
Key
Concept Exercise: Implementing the change management plan
The material
you have studied this week is intended to provide a link between change
management theory and the implementation process, and to move your thinking to
the more operational aspects of organisational change.
The key concept
that emerges from this week’s material can be usefully summarised in the following
statement:
The pattern of
change most frequently encountered in an organisational setting is one in which
change is organic, progressive and largely imperceptible; although this default
position is infrequently interrupted by single-event instances of extreme and
disruptive change.
This pattern of
change generates a complex framework of demands to be made on those entrusted
with guiding the organisation towards its desired future, and those demands are
most effectively met by the application of strategic leadership principles.
This week’s Key
Concept Exercise requires you to apply the theoretical concepts studied to date
to the case study situation contained in the article by Abdullah and
Siti-Nabiha (2012).
In this
context, you will review the situation at Pemancar as it would have appeared to
Danial Tareq when he took over his new role, and then present a range of ideas
on the best process to use in implementing the required change.
To prepare for
this Key Concept Exercise:
Read the
Required Learning Resources for Week 5.
Reflect on the
ideas presented in the Week 5 Key Concept Overview and the assigned journal
articles, in the light of your own practical experiences in the workplace.
To
complete this Key Concept Exercise:
By
Day 3 (Saturday)
In an
approximately 500-word response, address the following issues/questions:
Read the
Pemancar case study, as presented in the article by Abdullah & Siti-Nabiha,
and prepare a report that addresses the following requirements:
· Examine the application of the theory of punctuated
equilibrium to an assessment of the current situation at Pemancar.
· Analyse the change environment existing at Pemancar in
terms of the parameters suggested by Nasim and Sushil.
· Identify the most likely problems or conflicts that
Danial Tareq may face in implementing his change initiative. Each of those
problems or conflicts should be classified as pluralities, contradictions or
paradoxes, and their potential impact on the change management process should
be assessed.
· Evaluate the degree to which Danial’s leadership will
influence the effectiveness of the change management process.
By Day 3 (Saturday), submit your
Key Concept Exercise.
When writing
your responses, you should synthesise the theory with real world experience and
use examples of the theories in action in a real organisation about which you
have read, or one in which you have worked.
Be sure to read
over your Key Concept Exercise before submitting it to your Instructor. Make
sure the spelling and grammar are correct and the language, citing and
referencing you use when providing your opinion are appropriate for academic
writing.
To submit your
Key Concept Exercise to Turnitin, click the "View/Complete" link for
Week 5 Key Concept Exercise -- Turnitin.
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Collaboration:
Implementing the change management plan
The intent of
this week’s Collaboration is to have you review the ‘lessons learned’ from the
Key Concept Exercise.
This week’s Key
Concept Exercise requires you to prepare an operational level response to the demands
of change initiative implementation, contextualised to a specific case study
situation.
The intent of
this week’s Collaboration is to have you review the ‘lessons learned’ from what
both you and your classmates have written in your initial responses to that
situation, and to evaluate the extent to which those lessons learned might be
applicable to your own workplace environments.
To prepare for
this Collaboration:
Review the
Required Learning Resources and your Key Concept Exercise from Week 5.
Compare your
own initial response to the Key Concept Exercise with those submitted by
classmates.
Identify what
you believe to be the most important lessons learned from this case study
exercise, and think about the extent to which you might be able to use those
lessons in your own employment situation.
To
complete this Collaboration:
By
Day 3 (Saturday)
Post your Key
Concept Exercise from Week 5 to the Collaboration Forum.
By
Day 7 (Wednesday)
Post 3-5
replies to your classmates’ posts in the Collaboration Forum by:
Extending the
discussion into new areas of interest that are relevant to the key concept of
‘Implementing the change management plan’
Supporting,
refuting or expanding upon a classmate’s response to the Pemancar case study
Offering suggestions
for ways in which the lessons learned from the Pemancar case study could be
used to the benefit of your own and classmates’ workplace conditions
Ensure that you
spread your collaboration posts across at least three separate days
of each week. This will help maximise the value of your collaboration
with classmates and serve to meet the learning objectives for each activity.
To access the
Collaboration Forum, click on the "Week 5 Collaboration Forum" link.
Module
Project: Second submission: project outline
In this week’s
activity, you will design an expanded change management framework to support
your intended change process.
In your first
submission to the Module Project requirements of this module, you produced a
proposal that would identify a relevant change driver impacting upon an
organisation with which you are familiar. The proposal would:
Suggest a
suitable change process that would appropriately respond to that change driver
Identify likely
stakeholder reactions to the change process you advocate
Describe how an
existing organisational design might be amended to best accommodate the planned
change
In this week’s
activity, you will design an expanded change management framework to support
your intended change process. This will, in turn, function as a base for the
final change management project plan, due in Week 7.
Scenario
reminder
Your role in
this project is to identify a specific change driver that you consider
especially relevant to an organisation of your choice. You are challenged to
apply the theoretical principles discussed in this module to the specification
of an appropriate process that will successfully respond to the demands of that
change driver.
You are
encouraged to use your own current employer, and its current operating
environment, as a base for the preparation of this project. It is, however,
permissible to use an alternative organisation with which you are sufficiently
familiar.
To prepare for
this Module Project:
Review the
material studied during the first 5 weeks of this module.
Review the
feedback received on your project proposal submitted in Week 3, and incorporate
any feedback suggestions into the framework you present in response to this
week’s requirement.
To
complete this Module Project:
By
Day 7 (Wednesday)
Prepare and
submit a preliminary outline version (approximately
1,000 words) of what will eventually be your final Module
Project report due in Week 7.
Your outline
version this week should contain the following sections:
Organisational Profile: what is the name of the organisation you propose to
use, where is it located, what is its primary business and approximately how
many staff does it employ? (If there are any concerns about any aspect of
commercial sensitivity, it is permissible to use an assumed name for the organisation
you select).
Organisational Structure: how are human and other resources arranged within
this organisation, what levels of seniority exist and how are those levels of
seniority connected through formal reporting lines? (A structure diagram would
be useful here.) To what extent is the decision process centralised in the
senior management team, and to what extent is it devolved to lower levels in
the organisation?
Change Drivers: to what extent does this organisation currently align
with the principle of punctuated equilibrium? What are the factors in either or
both of the external or internal operating environments that suggest a
significant element of change is needed to the way in which this organisation
works? Each change driver you identify should be categorised according to the
criteria presented in relation to the Week 2 Deseret News case.
Key Stakeholders: who are the individuals, groups and organisations who
will be most directly affected by the type of change that is indicated by
change driver analysis? To what extent do you expect each stakeholder’s
reaction to be positive or negative? What are the primary ‘unanswered
questions’ that you expect to receive?
Change Initiative Overview: what is the primary aim of the change initiative that
you recommend be introduced, and how could this initiative be classified in
terms of the parameters suggested by Nasim & Sushil? How will success or
failure in this initiative be measured? What ethical considerations need to be taken
into account as the initiative is designed?
By
Day 7 (Wednesday), submit your Module Project.
Be sure to read
over your Module Project before submitting it to your Instructor. Make sure the
spelling and grammar are correct and the language, citing and referencing you
use when providing your opinion are appropriate for academic writing.
This assignment
is graded. See the rubric for specific grading criteria.
To submit your
Individual Assignment to Turnitin, click the "View/Complete" link for
Week 5 Module Project -- Turnitin.
We do not have a sample of the module project,
however, for only $60, our experts
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Week
6 Assessments
By Day 3
(Saturday), submit your Key Concept Exercise to Turnitin
By Day 3
(Saturday), submit your Key Concept Exercise to the Collaboration Forum
Until Day 7
(Wednesday), respond to your colleagues in the Collaboration Forum
Key
Concept Exercise: Making it work
The material
you have studied this week describes the conditions necessary for the successful
implementation of a change management project.
The material
proposes that those conditions suggest the adoption of a broadly defined
framework in preference to a detailed prescription. The key concept that
emerges from this material can be usefully summarised in the following
statement:
Although all
change initiatives seek to move some aspect of attitude or behaviour, from
where it is today to where it is necessary to be in the future, there is no
single change management process that will be equally functional in every case.
The idea of a
change management prescription should therefore be replaced with that of a
change leadership guideline, for that latter approach allows for the
development of operational processes that best meet the demands of the change
environment concerned.
This week’s Key
Concept Exercise requires you to propose a framework for change that you could
use to support a major change initiative at your current employing firm, or an
alternative firm with which you are familiar. Your initial response should
therefore be presented in the form of a broadly defined change leadership
guideline rather than in the form of a staged change management prescription
that identifies specific actions to be taken by a designated change manager or
other change agent.
To prepare for
this Key Concept Exercise:
Read the
Required Learning Resources for Week 6.
Reflect on the
ideas presented in the Week 6 Key Concept Overview and the assigned journal
articles in the light of your own practical experiences in the workplace.
To
complete this Key Concept Exercise:
By
Day 3 (Saturday)
In an
approximately 500-word response, address the following issues/questions:
· Critically analyse the key factors that will require
specific attention during the implementation stages of a significant change
initiative in your own organisation, or another organisation with which you are
familiar. Your response should address the following requirements:
· Identify the critical success factors that will
determine the effectiveness of a change process at the organisation you have
chosen to review, and evaluate the extent to which the quality of performance
in each factor will impact the effectiveness of the change initiative.
· For each of those factors, assess the extent to which
the change initiative may experience resistance of some description, and
identify the most likely symptoms of that resistance.
· Present an overview summary of the most appropriate
strategy to be adopted in response to the potential sources of change
resistance.
· Synthesise the responses to those questions into a
graphical model of the change process framework that would be suitable for
distribution to those organisational staff that are impacted by the proposed
change.
By
Day 3 (Saturday), submit your Key Concept Exercise.
When writing
your responses, you should synthesise the theory with real world experience.
Use examples of the theories in action in a real organisation about which you
have read or one in which you have worked.
Be sure to read
over your Key Concept Exercise before submitting it to your Instructor. Make
sure the spelling and grammar are correct and the language, citing and
referencing you use when providing your opinion are appropriate for academic writing.
To submit your
Key Concept Exercise to Turnitin, click the "View/Complete" link for
Week 6 Key Concept Exercise -- Turnitin.
Collaboration:
Making it work
The Pemancar
case study suggested that change agents will inevitably be more concerned with individual
and organisational behaviour patterns than with the mobilising of tangible
resources.
The discussions
that were posted to the Week 5 Collaboration Forum began to examine the process
of implementing a major change in the way that an organisation works. The
Pemancar case study suggested that change agents will inevitably be more
concerned with individual and organisational behaviour patterns than with the
mobilising of tangible resources. Initial posts to this week’s Key Concept
Exercise will have translated this thinking into a range of different
environments with which students are already familiar, and thus will have begun
the process of applying academic theory to practical workplace situations.
In this week’s
Collaboration, your task is to compare the key features of your own
organisation’s practice with those described by your classmates in an effort to
identify aspects of that practice that could be targeted for improvement.
To prepare for
this Collaboration:
Review the
Required Learning Resources, and your initial Key Concept Exercise response,
from Week 6.
Review the
Collaboration Forum discussion from Week 5 to ensure that the range of views
that were presented in that discussion are adequately considered in your Week 6
submissions.
To
complete this Collaboration:
By
Day 3 (Saturday)
Post your Key
Concept Exercise from Week 6 to the Collaboration Forum.
By
Day 7 (Wednesday)
Post 3–5 replies
to your classmates’ posts in the Collaboration Forum by:
Extending the
discussion into new areas of interest that are relevant to the Week 6 Key
Concept Overview of ‘Making it Work’
Reviewing and
providing justified analysis of those aspects of classmates’ posts that appear
to you to be especially interesting
Commenting on
the extent to which the approach adopted by classmates’ organisations is likely
to accommodate a change leadership philosophy
Evaluating the
degree to which the culture that exists in classmates’ organisations is
appropriate in preparing those organisations for future change
Ensure that you
spread your collaboration posts across at least three separate days of each
week. This will help maximise the value of your collaboration with classmates
and serve to meet the learning objectives for each activity.
To access the
Collaboration Forum, click on the "Week 6 Collaboration Forum" link.
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Week 7 Assessments
By Day 3 (Saturday), submit your Key
Concept Exercise to Turnitin
By Day 3 (Saturday), submit your Key
Concept Exercise to the Collaboration Forum
Until Day 7 (Wednesday), respond to
your colleagues in the Collaboration Forum
By Day 7 (Wednesday), submit your
Module Project
Key Concept Exercise:
Implications for managers
The material you have studied this
week is intended to isolate and evaluate a recommended role for human resource
management professionals in the design and delivery of major change
initiatives.
The key concept that emerges from
this material can be summarised in the following statement:
The essential function of
21st-century human resource management personnel is to work in partnership with
the management and staff of the organisation to develop the collective employee
capability to a point at which it is optimally equipped to meet future
environmental demands.
This objective requires the creation
of a positive organisational culture that reflects a unitary perspective on the
management-staff relationship within the firm, and in turn mandates a strategic
approach to all change initiatives of any significance.
This Key Concept Exercise requires
you to reflect on the extent to which the management of your current employing
firm, or an alternative firm with which you are familiar, is effective in
progressing towards achievement of that status. In short, how well does the
organisational culture at that firm align with the demands of a unitary
perspective on the workplace environment?
To prepare for this Key Concept Exercise:
Read the Required Learning Resources
for Week 7.
Reflect on the ideas presented in
the Week 7 Key Concept Overview and the assigned journal articles in the light
of your own practical experiences in the workplace.
To complete this Key
Concept Exercise:
By Day 3 (Saturday)
In formulating your Key Concept
Exercise, consider the following issues:
·
Recent changes in the business environment have not been accompanied by similar
changes in human resource management processes.
·
It is the HR department’s responsibility to correct this failing.
·
This responsibility requires the HR department staff to develop a range of new
skills that will support a unitary perspective on employment relationships.
·
HR department staff needs to develop a broader understanding of the firm, its
markets and its business model.
·
The most effective response to those demands, for any firm, is to implement the
principles of strategic human resource management (SHRM).
·
The character of the individual firm, its markets and its business model will
influence the applicability of a strategic HRM approach.
In an approximately
500-word response, address the following issues/questions:
·
Use those six propositions as the basis for an assessment of the organisational
culture in place at your own employing firm, or another firm with which you are
familiar. The post should include:
·
An identification of areas in which the firm is especially effective,
·
Areas in which an improvement would be desirable, and
·
A brief comment on specific actions that the firm could take that would assist
in improving its alignment with the six propositions above.
By Day 3 (Saturday), submit your Key
Concept Exercise.
When writing your responses you
should synthesise the theory with real world experience and use examples of the
theories in action in a real organisation about which you have read or one in
which you have worked.
Be sure to read over your Key
Concept Exercise before submitting it to your Instructor. Make sure the
spelling and grammar are correct and the language, citing and referencing you
use when providing your opinion are appropriate for academic writing.
To submit your Key Concept Exercise
to Turnitin, click the "View/Complete" link for Week 7 Key Concept
Exercise -- Turnitin.
Collaboration:
Implications for managers
Previous modules have made reference
to important themes that permeate multiple aspects of modern management
practice. Prominent amongst those themes are the emergence of a more inclusive
concept of what is meant by organisational stakeholders, an increased emphasis
on ethical and socially responsible corporate behaviour, and a growing
recognition of both the benefits and the costs of adopting rapidly developing
technology.
Your collaboration activity over the
remaining 2 weeks of the module should consider the impact of new approaches to
the implementation of change on the attitudes of firms to those themes.
To prepare for this Collaboration:
Review the Required Learning
Resources and your Key Concept Exercise from Week 7.
Compare your own initial response to
the Week 7 Key Concept Exercise with the reviews of organisational culture
submitted by classmates.
To complete this
Collaboration:
By Day 3 (Saturday)
Post your Key Concept Exercise from
Week 7 to the Collaboration Forum.
By Day 7 (Wednesday)
Post 3–5 replies to your classmates’
posts in the Collaboration Forum by:
Commenting on the extent to which a
firm’s organisational culture, as described by a classmate, will support or
detract from a positive evaluation of firm performance in the three themes
mentioned in the introduction to this collaboration
Supporting, refuting or expanding
upon a classmate’s response to your own initial response
Offering suggestions for ways in
which the Human Resource Management professionals may effectively lead and
manage an organisational change initiative
Ensure that you spread your
collaboration posts across at least three separate days of each week.
This will help maximise the value of your collaboration with classmates and
serve to meet the learning objectives for each activity.
To access the Collaboration Forum,
click on the "Week 7 Collaboration Forum" link.
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Module Project: Final
submission - report
For this final submission, you will
prepare a final project plan in support of the implementation of the change
initiative introduced in the previous two submissions.
In your first submission to the
Module Project report requirements of this module, you produced a proposal that
did four things:
·
Identified a relevant change driver impacting upon an organisation,
·
Suggested a suitable change process that would appropriately respond to that
change driver,
·
Predicted likely stakeholder reactions to the change process you advocate, and
·
Described how an existing organisational design might be amended to best
accommodate the planned change.
·
In the second submission, you designed an expanded change management framework to
support your intended change process.
For this final submission, you will
prepare a final project plan in support of the implementation of the change
initiative introduced in the previous two submissions.
Scenario Reminder
Your role in this project is to
identify a specific change driver that you consider especially relevant to an
organisation of your choice, and to apply the theoretical principles discussed
in this module to the specification of an appropriate process that will
successfully respond to the demands of that change driver.
You are encouraged to use your own
current employer, and its current operating environment, as a base for the
preparation of this project. It is however permissible to use an alternative
organisation with which you are sufficiently familiar.
To prepare for this
Module Project:
Review the material studied during
the seven weeks of this module.
Review the feedback received on your
Module Project proposal submitted in Week 3, and your Module Project outline submitted
in Week 5. Ensure you incorporate any feedback suggestions into the final
Module Project report you present in response to this week’s requirement.
To complete this
Module Project:
By Day 7 (Wednesday)
Prepare and submit a final version
of your project report that contains the following sections:
Organisational Profile: what is the name of the organisation you propose to
use, where is it located, what is its primary business and approximately how
many staff does it employ?
Organisational Structure: how are human and other resources arranged within
this organisation, what levels of seniority exist and how are those levels of
seniority connected through formal reporting lines? (A structure diagram would
be useful here.) To what extent is the decision process centralised in the
senior management team, and to what extent is it devolved to lower levels in
the organisation?
Change Drivers: What are the factors in either or both of the
external or internal operating environments, which suggest a significant
element of change, are needed to the way in which this organisation works?
Key Stakeholders: who are the individuals, groups and organisations who
will be most directly affected by the type of change that is indicated by change
driver analysis?
Change Initiative Overview: what is the primary aim of the change initiative that
you recommend be introduced, and how should this initiative be classified?
Key Success Factors: what specific factors and/or influences will you need
to take into account in order to ensure maximum chances of a successful
implementation, and what are the principal implications of those factors on the
way that your change initiative is designed?
Change Initiative Process: what process will you follow to ensure that the
planned change initiative is successfully implemented within the allocated time
span? What steps will you include in this process in order to enhance the
chances of success in this project? To what extent will technology be used in
the implementation of this process?
Stakeholder Reactions: to what extent do you expect each stakeholder’s
reaction to be positive or negative? How do you plan to deal with those
reactions? What ethical considerations will need to be taken into account
during this process?
Evaluation and Assessment: how will you measure the extent to which the project
is deemed to be successful, and when will this evaluation be carried out?
By Day 7 (Wednesday),
submit your Module Project.
Your final Module Project report
should be approximately 2,000-2,500 words in length. This Module Project
is formally graded, and therefore makes a contribution to the overall grade
awarded at the conclusion of the module.
To submit your Individual Assignment
to Turnitin, click the "View/Complete" link for Week 7 Module Project
-- Turnitin.
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Week
8 Assessments
By Day 3
(Saturday), submit your Key Concept Exercise to Turnitin
By Day 3 (Saturday),
submit your Key Concept Exercise to the Collaboration Forum
Until Day 7
(Wednesday), respond to your colleagues in the Collaboration Forum
By Day 7
(Wednesday), submit your Personal Development Portfolio
By Day 7
(Wednesday), submit your UoL Satisfaction Survey
Key
Concept Exercise: Back to the future
The material
you have studied in this final week is intended as a summary of the materials
introduced and discussed over the past 8 weeks.
It also
provides a synthesis of those ideas into a set of principles that change agents
may wish to consider as they implement any change initiatives required by their
own organisations. This synthesis has been presented, in the final section of
the Week 8 Key Concept Overview, as seven key principles upon which strategic
change projects might usefully be based, and those seven principles are further
refined into the following summary statement:
The requirement
for ongoing, continuous and reciprocal processes of change in the organisation
must be embraced as a core component of corporate philosophy, and therefore
enshrined as a non-negotiable element of organisational culture.
When this
ambition is realised, there will be a joint and individual commitment amongst
stakeholders to a constant adjustment of their ways of doing things, in pursuit
of an improved value proposition for the customer.
This is
achieved by a combination of effective communication and disciplined
implementation, and is therefore followed by the generation of quantifiable
benefits for all stakeholders involved in the process.
The final Key
Concept Exercise requires you to reflect on this summary statement, and to
offer your own opinion on its validity, relevance and feasibility in the
context of your own employment environment. In short, to what extent can this
theoretical view translate into effective action in the context of conditions
experienced in the practical workplace?
To prepare for
this Key Concept Exercise:
Read the
Required Learning Resources for Week 8.
Reflect on the
ideas presented in the Week 8 Key Concept Overview and the assigned journal
articles in the light of your own practical experiences in the workplace.
To complete
this Key Concept Exercise
By
Day 3 (Saturday)
Answer
the following question:
With reference
to the summarised statement above, to what extent do you believe the
propositions contained in this statement are important, valid, relevant and
achievable in practice, given the real-world conditions that have been
encountered in your own experience?
By Day 3 (Saturday),
submit your Key Concept Exercise.
When writing
your responses, you should synthesise the theory with real world experience and
use the examples of the theories in action in a real organisation about which
you have read or one in which you have worked.
To submit your
Key Concept Exercise to Turnitin, click the "View/Complete" link for
Week 8 Key Concept Exercise -- Turnitin.
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Personal
Development Portfolio: Reflecting on your Personal Development Plan
Throughout this
module, you have been working towards the creation of your Personal Development
Portfolio, a document which will stay with you throughout this programme and
empower you to identify and achieve goals.
In Week 2 of
this Module, you were asked to make an initial entry in your Personal
Development Portfolio. In that entry, you were required to think about the
potential for change being required in your own employment environment, the extent
to which those changes will impact on established ways of doing things and the
possible nature of your own personal involvement in the change process.
Now, with the
benefit of the intervening weeks of discussion, we invite you to revisit those
questions again in a slightly more detailed fashion.
This week, you
will complete the final phase of your Personal Development Portfolio.
Your PDP will
be a document you will regularly revisit throughout your programme. Be sure to
keep it in an accessible place so you can update it with new goals; reflections
on your learning; and plans for further study, development and research.
To prepare for
this PDP Assignment:
Review your PDP
from Week 2.
To
complete this PDP Assignment:
By
Day 7 (Wednesday)
Complete the
last part of your PDP - Reflecting on your Personal Development Portfolio.
In formulating
your PDP Assignment, consider the following questions:
· What do you now see as the most likely drivers for
change in your own employment environment over the next 3-5 years? What type of
opportunity and threat will be created by those change drivers?
· In what areas of the organisation’s operating practice
do you believe that the most significant changes will be required? Who will be
the main (external and internal) stakeholders whose views will need to be taken
into account during the process of change?
· What are the core skills required of the change agent
who is ultimately entrusted with the primary responsibility for achieving
successful change? To what extent do you believe that you currently possess
each of those core skills?
· What will you do over that 3-5 year period to remedy
any perceived shortcomings in your current skills profile?
By Day 7
(Wednesday), submit your final Personal Development Portfolio.
This Assignment
is graded. See the rubric for specific grading criteria.
To submit your
Personal Development Portfolio to Turnitin, click the "View/Complete"
link for Week 8 Personal Development Portfolio -- Turnitin.
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